Car Park Tariff Management Software

Flexible configuration for any car park layout with sophisticated tariff structures

Complete Flexibility for Every Car Park Configuration

MyCarPass adapts to your unique car park layout and pricing strategy. Whether you operate a simple single-entry facility or a complex multi-level structure with multiple entry/exit points, our system handles it all with ease.

Configure single or multiple tariff structures, set time-based pricing like council car parks, manage EV charging bays with overstay enforcement, and create QR code access for partners and guests. Our flexible platform gives you complete control over how your car park operates and generates revenue.

Supported Car Park Configurations

We support all car park layouts and entry/exit configurations

Single Entry/Exit

One barrier controlling both entry and exit. Perfect for smaller car parks with simple traffic flow. ANPR captures vehicles in both directions.

Single Exit Only

Entry barrier with dedicated exit barrier. Most common configuration for controlled parking with payment on exit or pre-paid access.

Multiple Exits

Single or multiple entries with multiple exit points. Ideal for large facilities, shopping centers, or multi-level car parks with distributed exits.

How can Car Park Tariffs work for your business?

Why not get in touch to find out more information, or read our FAQ section.

Read our FAQ Get In Touch

Vehicle Whitelist Management

Authorise vehicles to park freely — no charges, no PCNs — with a flexible whitelist system built for both small teams and large fleets. Add individual vehicles instantly through the admin panel or upload hundreds of registrations in seconds via a bulk CSV import.

Individual Whitelist Entry

Add a single vehicle registration directly from the admin dashboard. Assign it to one or more car parks, set an optional expiry date, and the vehicle is immediately authorised. Perfect for adding a new employee, a VIP visitor, or a contractor on the fly.

Bulk CSV Upload

Got a large team or a fleet to manage? Upload a spreadsheet of vehicle registrations in one go. Our CSV import wizard maps your columns, validates every registration, and flags any errors before committing — so you never accidentally import bad data.

  • Instant Authorisation: Whitelisted vehicles are recognised by ANPR cameras as soon as the entry is saved — no delays, no manual restarts.
  • Date-Bound Permits: Set a start and end date on any whitelist entry. When the permit expires the vehicle is automatically removed — no manual clean-up needed.
  • Multi-Site Support: Assign a single vehicle to multiple car parks in one step, ideal for staff who move between sites during the day.
  • CSV Validation: Our importer highlights duplicate registrations, invalid plate formats, and missing mandatory fields before anything is saved.
  • Full Audit Trail: Every whitelist addition, edit, and removal is logged with the admin user's name and a timestamp — fully auditable at any time.
Individual Entry Bulk CSV Upload Auto-Expiry Multi-Site

Add Individual Vehicle

AB12 CDE
Main Site — Level 1
17/03/2026
31/03/2026
Add to Whitelist

Bulk CSV Upload

Drag & drop your CSV file here, or click to browse

Required columns: vrm, car_park  |  Optional: start_date, end_date, notes

Upload & Import

Vehicle Blacklist & Security Alerts

Protect your sites instantly. Flag any vehicle, add your security contacts, and receive real-time alerts the moment a blacklisted vehicle is detected by any ANPR camera across your estate.

1. Add Vehicle to Blacklist

Enter the vehicle registration (VRM), make, model, colour, and a reason for blacklisting — such as outstanding debt, a security incident, or previous property damage. The reason is included in every alert sent to your security contacts.

2. ANPR Automatic Detection

Every ANPR read across all of your car parks is automatically cross-referenced against the blacklist in real time. The moment a match is found — day or night — the system triggers instantly.

3. Instant Security Alerts

All enabled security contacts are notified immediately via their preferred channel — email, SMS, or both. Alerts include the vehicle details, reason for blacklisting, the car park name, and the ANPR image captured at the camera.

What You Can Manage in the Admin

Blacklist Management
  • Vehicle Details: Capture VRM, make, model, and colour so your security team can visually identify the vehicle on arrival.
  • Reason for Blacklisting: Record a clear reason (e.g. "Outstanding debt – £2,400" or "Security incident 14/02/2026"). This reason is embedded in every alert sent to contacts.
  • Immediate Effect: As soon as a vehicle is added to the blacklist it is active across all sites — no need to configure each car park separately.
  • Remove or Review: Remove a vehicle from the blacklist at any time. A full history of blacklist activity is retained for audit purposes.
Security Contact Management
  • Add Contacts: Register security personnel by name, email address, and/or mobile number.
  • Notification Preference: Choose how each contact is alerted — Email, SMS, or both. Different contacts can have different preferences.
  • Enable / Disable Contacts: Temporarily disable a contact (e.g. during leave) without deleting them. Re-enable at any time with a single toggle — their details and preferences are preserved.
  • Broadcast to All Active Contacts: When a blacklisted vehicle is detected, every enabled contact is notified simultaneously — there is no risk of a single point of failure if one contact misses an alert.
Add Vehicle to Blacklist
Security Alert: Blacklisted vehicles trigger immediate alerts to all security contacts when entering any car park.
E.G. AB12 CDE
e.g. Ford
e.g. Transit
e.g. White
e.g. Outstanding debt – £2,400, Security incident, Previous damage to property…
This reason will be included in all security alerts for this vehicle
Cancel Add to Blacklist
Security Contacts
Name Notify via Status
J. Smith
j.smith@example.com · 07700 900000
 Email SMS Enabled
R. Patel
r.patel@example.com · 07700 900111
 Email Disabled
T. Evans
t.evans@example.com · 07700 900222
 SMS Enabled

Flexible Tariff Structures

Create simple or complex pricing models to match your business strategy. From flat rates to sophisticated time-based charging, MyCarPass handles it all.

Single Tariff Car Parks

Apply one uniform pricing structure across your entire facility. Perfect for straightforward operations where all customers pay the same rate.

Example: £2.00 per hour, maximum £8.00 per day
Multiple Tariff Car Parks

Define different tariffs for various zones, time periods, or customer types. Ideal for maximizing revenue through dynamic pricing.

Zone A (Premium): £3.50 per hour
Zone B (Standard): £2.00 per hour
Zone C (Economy): £1.50 per hour
∞

Tariff Configurations

24/7

Time-Based Pricing

Multi

Zone Support

Auto

Calculation

Council-Style Time-Based Tariffs

Implement sophisticated time-based pricing structures similar to council-operated car parks. Charge different rates based on duration, time of day, or day of week.

  • Hourly Increments: £1.50 for first hour, £2.00 for second hour, £1.00 per additional hour
  • Time of Day Pricing: Peak rates 8am-6pm, reduced rates evenings and weekends
  • Maximum Daily Caps: Set maximum charges to prevent excessive fees for long stays
  • Grace Periods: Free parking for first 15/30 minutes to encourage quick drop-offs
  • Seasonal Pricing: Adjust rates for peak tourist seasons or special events
  • Free Periods: Free parking on Sundays, bank holidays, or after 6pm
Tariff Schedule

Multi-Day Pay As You Go Pricing

Automatic fair pricing for overnight and multi-day parking stays

How Multi-Day Charging Works

When a vehicle parks overnight or for multiple days, our system automatically calculates the fairest price by splitting the stay into daily segments. Each day is charged at the correct tariff rate for that specific day.

Overnight Stays

If a customer parks in the evening and leaves the next morning, they're only charged for the actual hours on each day — not a full 24-hour rate.

Multi-Day Stays

For stays spanning 2, 3, or more days, each day is calculated separately. Full days are charged at the 24-hour rate, while partial days (entry and exit days) are charged based on actual hours parked.

Clear Invoice Breakdown

Customers receive itemised invoices showing exactly how their parking charge was calculated — with each day listed separately including the date, hours, and cost.

  • Fair Pricing: Customers only pay for the hours they actually park on each day
  • Automatic Calculation: No manual intervention needed — the system handles everything
  • Different Day Rates: Weekday and weekend tariffs are applied correctly for each day
  • Transparent Invoices: Customers see exactly what they're paying for each day
Example: Overnight Stay
Vehicle enters Wednesday 10pm, leaves Thursday 8am
Wed 17 Jan 2 hours (10pm - midnight) £5.00
Thu 18 Jan 8 hours (midnight - 8am) £15.00
Total £20.00
Example: 3-Day Stay
Vehicle enters Monday 6pm, leaves Wednesday 2pm
Mon 15 Jan 6 hours (6pm - midnight) £15.00
Tue 16 Jan 24 hours (full day) £20.00
Wed 17 Jan 14 hours (midnight - 2pm) £20.00
Total £55.00
Example: Weekend Stay (Different Rates)
Vehicle enters Saturday 10am, leaves Sunday 6pm (weekend tariff)
Sat 20 Jan 14 hours (10am - midnight) £25.00
Sun 21 Jan 18 hours (midnight - 6pm) £25.00
Total (weekend rates) £50.00
For Customers

Fair, transparent pricing with itemised invoices. No surprises — customers see exactly what each day costs and why.

For Operators

Maximise revenue with automatic day-by-day charging. Different rates for weekdays vs weekends applied automatically.

Fully Automatic

Zero manual work required. ANPR cameras track entry/exit times and the system calculates everything instantly.

Advanced Tariff Modes

Choose how your car park calculates charges with flexible splitting options

Tariff Configuration Options
Setting Option Name Description
Tariff Type Type 1 Daily Tariff Simple daily rates. Whitelist validity ends at the end of the exit day (23:59). Best for straightforward car parks with basic hourly/daily pricing.
Type 2 Complex Tariff Advanced window-based tariffs. Supports different rates for different time periods within a day. Required when using time window features. Whitelist ends at exact exit time.
Multi-Day Mode Mode 0 Midnight Split Charges split at midnight each day. Each calendar day is billed separately using that day's tariff rates. Ideal for car parks with different weekday/weekend pricing.
Mode 1 Continuous Period Rolling 24-hour periods from entry time. First period runs from entry until 24 hours later, then next period begins. Perfect for hotels, airports, and long-stay parking.
Window Split Off (0) No Window Splitting Single tariff rate applies for the entire stay within a day. The rate is determined by entry time and doesn't change if crossing into a different time window.
On (1) Window Splitting Enabled Charges split when crossing from one time window to another (e.g., free period to paid period). Each window segment is billed at its own rate. Requires Type 2 tariff.
Common Configuration Combinations
Standard Council Car Park
Type 1 Multi-Day 0 Window Off

Simple hourly rates, different prices for weekdays vs weekends, charges split at midnight.

Hotel / Airport Long-Stay
Type 1 Multi-Day 1 Window Off

True 24-hour periods from arrival. Customer pays for full day blocks regardless of calendar date.

Hospital with Free Periods
Type 2 Multi-Day 0 Window On

Free early morning parking (e.g., 5-7am), standard rates during day, reduced overnight rates. Charges split at each window boundary.

Peak / Off-Peak Pricing
Type 2 Multi-Day 0 Window On

Higher rates during busy periods (8-10am, 4-7pm), lower rates mid-day and evenings. Each period charged separately.

Midnight Split Mode
Standard multi-day charging

The most common setup for car parks. When a vehicle stays overnight or for multiple days, charges are split at midnight — so each calendar day is billed separately.

How it works:
  • Charges split at midnight each day
  • Each calendar day uses that day's tariff rates
  • Perfect for car parks with different weekday/weekend pricing
Example: Entry Wed 4pm, Exit Thu 8pm
Wed 4pm → midnight 8 hours
Thu midnight → 8pm 20 hours
Continuous Period Mode
Rolling 24-hour periods

Ideal for locations where you want to offer true 24-hour parking from the moment of entry. Charges are based on continuous periods rather than calendar days.

How it works:
  • First 24-hour period starts from entry time
  • Next period begins when the previous one ends
  • Perfect for hotels, airports, and long-stay car parks
Example: Entry Wed 4pm, Exit Thu 8pm (28 hours)
Wed 4pm → Thu 4pm 24 hours (1st period)
Thu 4pm → Thu 8pm 4 hours (2nd period)

Time Window Splitting

For car parks with different rates at different times of day, our window splitting feature automatically charges the correct rate for each time period during a stay.

Perfect for:
  • Free Early Morning: Offer free parking 5am-7am for shift workers, then standard rates after
  • Overnight Rates: Cheaper overnight parking (10pm-6am) with daytime rates during business hours
  • Peak/Off-Peak: Higher rates during busy periods (8am-10am, 4pm-7pm), lower rates mid-day
  • Hospital/Visitor Hours: Different rates for visiting hours vs staff parking times
How Window Splitting Works

When a customer's stay crosses from one time window into another, the system automatically:

  1. Calculates hours parked in the first time window
  2. Applies that window's tariff rate
  3. Calculates hours in the next window
  4. Applies the new window's tariff rate
  5. Continues for any additional windows crossed
Example: Window Splitting in Action
Car park with 3 time windows:
Free 05:00-07:00 Daytime 07:00-22:00 Overnight 22:00-05:00
Customer parks: 05:30am → 10:00am
Free Window 05:30 → 07:00 1.5 hours £0.00
Daytime Window 07:00 → 10:00 3 hours £6.00
Total £6.00
The customer benefits from 1.5 hours free parking, then only pays for the 3 hours in the daytime window.
Example: Overnight + Daytime
Customer parks: 11:00pm → 9:00am next day
Overnight 23:00 → 05:00 6 hours £3.00
Free 05:00 → 07:00 2 hours £0.00
Daytime 07:00 → 09:00 2 hours £4.00
Total £7.00

Choosing the Right Mode for Your Car Park

Feature Midnight Split Continuous Period Window Splitting
Best for Council car parks, retail centres Hotels, airports, long-stay Hospitals, offices with shift workers
Charges split at Midnight Entry time + period length Time window boundaries
Different day rates
Different time-of-day rates
Free parking periods
True 24-hour periods

These modes can be combined — for example, use Window Splitting with Midnight Split for complex pricing structures.

Emission-Based Pricing

Reward cleaner vehicles and charge more for higher polluters — automatically, on every stay

How Emission Pricing Works

You decide which vehicles pay a little more and which pay a little less. Every time a vehicle parks, MyCarPass checks its details and adjusts the price automatically — so cleaner vehicles are rewarded and higher-polluting vehicles contribute more.

Based on Official Vehicle Records

Prices are based on the vehicle's registered CO2 emissions, engine size and fuel type, taken from DVLA vehicle records. There's nothing for your staff or your customers to check or declare.

Simple Price Bands

Set up easy-to-understand bands such as "Electric vehicles: £1 off" or "Over 170g/km: £2 extra". Each band either adds to the parking price or takes money off it.

Combine Rules When You Need To

Rules can be combined for more targeted pricing — for example "diesel and over 170g/km", or a range such as "between 101 and 170g/km".

Engine Size as a Back-Up

Some older vehicles don't have a CO2 figure on record. You can set up engine size bands as a back-up, so these vehicles are still priced fairly.

Your Choice for Multi-Day Stays

For stays covering more than one day, choose whether the emission charge is applied once per stay or to every part of the stay. Free parking periods are never charged.

Clear on Every Invoice

Each emission charge appears as its own line on the invoice, so drivers can see exactly what they paid extra and why. Emission discounts are combined and taken off the invoice total.

  • Different Bands per Tariff: Use stricter bands on event days or peak tariffs
  • Discounts & Surcharges: Reward low-emission vehicles, charge more for high emitters, or both
  • Permit Holders & Pay-on-Visit: Works for PAYG permit holders and visitors paying online
  • Supports Clean-Air Policies: Encourage greener vehicles in line with local air quality goals
Example: Your Emission Bands
A typical set of bands a council or operator might use
Electric vehicles −£1.00
Low emission (up to 100g/km) −£0.50
Standard (101–170g/km) No change
High emission (over 170g/km) +£2.00
High-emission diesel (diesel over 170g/km) +£3.00
Example: Same Stay, Different Vehicles
A 4-hour stay with a standard price of £5.00, using the bands above
Electric hatchback £1.00 off £4.00
Small petrol (95g/km) £0.50 off £4.50
Family car (128g/km) No change £5.00
Large petrol SUV (245g/km) £2.00 extra £7.00
Large diesel SUV (245g/km) £3.00 extra £8.00
Example: 3-Day Stay — Once or Every Part?
Large SUV (245g/km) enters Monday 6pm, leaves Wednesday 10am. Overnight parking is free.
Part of stay Parking Once per stay Every part
Mon evening £4.00 +£2.00 +£2.00
Tue overnight Free — — (free)
Tue daytime £12.00 — +£2.00
Wed morning £8.00 — +£2.00
Total to pay £26.00 £30.00
For Councils & Operators

Support clean-air goals and encourage greener vehicles, while making sure higher-emitting vehicles contribute more.

For Drivers

Fair, transparent pricing. Cleaner vehicles pay less, emission charges are listed on the invoice, and discounts are taken off the total.

Fully Automatic

Vehicle details are checked on every stay and the price is adjusted instantly — no manual work required.

EV Charging Bay Management

Coming soon: Intelligent enforcement for electric vehicle charging spaces

Restricted Access Control

Limit EV charging bays exclusively to electric vehicles. ANPR system cross-references vehicle registrations against DVLA database to verify EV status and prevent unauthorized parking.

Overstay Monitoring

Track how long vehicles occupy EV charging bays. Set maximum stay limits (e.g., 2 hours) and automatically issue PCNs to vehicles exceeding the permitted duration.

Charge Status Detection

Integration with charging station APIs to detect if vehicle is actively charging. Issue PCNs to EVs connected to charger but not actively drawing power.

Automated EV Enforcement

Automatically generate PCNs for non-EV vehicles in charging bays, EVs exceeding time limits, or vehicles not charging. Complete audit trail with photographic evidence.

QR Code Guest & Partner Access

Generate QR codes for seamless guest registration and partner management. Perfect for hotels, offices, events, and businesses with frequent visitors.

How QR Code Access Works
  • Generate QR Codes: Create unique QR codes linked to specific car parks with customizable validity periods
  • Guest Registration: Visitors scan QR code and enter their vehicle registration number
  • Automatic Authorization: Vehicle registration added to whitelist for ANPR system recognition
  • Barrier-Free Entry: ANPR recognizes authorized vehicle and grants automatic access
  • Email confirmation: Send an email confirming the allocated car park, dates and times
  • Fixed End Date (NEW): Settings an end date will ensure the whitelist ends on a date.
QR Code Duration Options
Hourly (1-24 hours) Daily (up to 7 days) Weekly Monthly Yearly End of Day (expires midnight) Custom (user-selected up to 7 days)
QR Code Access

Partner QR Code Management

Delegate QR code management to trusted partners, allowing them to manage guest access independently while maintaining centralised oversight.

Partner Accounts

Create partner accounts for hotels, offices, or businesses. Each partner gets their own login to manage QR codes for their guests without admin intervention.

Dedicated QR Codes

Assign specific QR codes to partners. Each code linked to partner's organization with custom branding and validity rules.

Self-Service Management

Partners can generate, distribute, and revoke QR codes for their guests. View usage analytics and active registrations in real-time.

Usage Reporting

Track partner QR code usage with detailed reports. Monitor number of scans, vehicles registered, and parking duration for billing or analytics.

Car Park Barrier

You can restrict access to a car park using barriers. Upon a vehicle entering the car park, if a barrier exists and the vehicle is approved to enter the car park, then the barrier will open. A number of other features include:

  • Restrict Entry: A barrier can prevent unauthorised vehicles from entering the car park
  • Prevent Maximum Capacity: Prevent the barrier from opening if the car park spaces limit has been reached
  • Restrict Exit: To prevent vehicles entering the car park from the exit, but allow all or vehicles to exit.
  • Override Barrier: Manually open the barrier, for example if the delivery driver needs to enter/exit the car park
Car Park Barrier

Barrier Activity Logging & Analytics

Track every barrier movement with comprehensive activity logs. Monitor entry and exit patterns, identify usage trends, and maintain complete audit trails for security and compliance purposes.

Automatic Activity Recording

Every time a barrier opens or denies access, the system automatically logs the event with complete details — vehicle registration, timestamp, direction (entry/exit), and access status (granted/denied).

What Gets Logged
  • Vehicle Registration: VRM of every vehicle that triggers the barrier, whether access is granted or denied
  • Precise Timestamps: Exact date and time of each barrier activation down to the second
  • Direction Tracking: Entry or exit movement logged separately for accurate flow analysis
  • Access Status: Whether the barrier opened (access granted) or remained closed (access denied)
  • Denial Reasons: Why access was denied — expired permit, blacklisted vehicle, carpark full, or unauthorised
  • Real-Time Car Park Occupancy: Live tracking of vehicles in/out to calculate current occupancy at any moment
Reporting & Analytics
Peak Time Analysis Custom Date Ranges CSV Export Occupancy Reports Denial Analytics
Barrier Activity Log
VRM Direction Status Time
AB12 CDE
 Entry Opened 26/03/2026
09:15:42
XY98 ZPQ
 Entry Denied 26/03/2026
09:14:18
LM34 NPR
 Exit Opened 26/03/2026
09:12:05
RS67 TUV
 Entry Opened 26/03/2026
09:08:33
KL90 MNO
 Exit Opened 26/03/2026
09:05:17
Current Occupancy: 42/100 spaces Export to CSV
847

Entries Today

823

Exits Today

34

Access Denied

96%

Success Rate

Real-World Use Cases

See how different businesses leverage our car park management features

Hotel Guest Parking

Hotel reception generates QR code upon check-in. Guests scan code, enter registration, and enjoy barrier-free access for duration of stay. Automatic expiry at checkout.

Office Visitor Parking

Corporate partners receive dedicated QR codes. Visitors scan before meetings, register vehicle, and park without reception involvement. End-of-day expiry ensures no overnight parking.

Event VIP Access

Generate time-limited QR codes for event attendees. VIP guests receive QR code with ticket purchase, scan on arrival, and access premium parking zones automatically.

Frequently Asked Questions

Common questions about Car Parks and Tariffs

Yes, car parks have operational times which are setup against days of the week. If the vehicle has overstayed in the car park longer than the payed duration, then they will receive a parking fine.

Our Custom built algorithm will first determine which day, and then determine which set of times the user is in between, then charge accordingly.

Yes, if the user attends the car park before opening times then they will receive a PCN

Yes you can. The parking charge notice we send to the users address will include details on how to dispute it.

Our ANPR cameras can detect any unauthorised vehicles in the staff car park. To ensure that staff to not receive a PCN make sure staff vehicles have been entered into the whitelist either via the QR Code, Hanger Card or manually adding the vehicle to the whitelist. It may be a better option of having a barrier at the entrance of the car park.

Not a problem, just simply add the staff vehicle registration to the whitelist manually against the public car park.

As soon as you have confirmation from us that your car park is ready to be enforced, then that would be the time to start adding all staff vehicles either by QR Code, Hanger Card or manually adding to the whitelist.

Yes, we can restrict car park spaces to your company, for example, if you have been assigned 5 spaces and an unauthorised vehicles parks, then we can issue a PCN.

We can design and manufacture the car park signs on your behalf. We would prefer this option because we have a legislation that we need to follow, which the signs need to show at the entrance of a car park in order for a car park to be enforced.

Please let us know and we will book one of our engineers to fix the issue. In the mean time you can manually open the car barrier to the up right position using the emergency unlock tool provided.

Yes, we can enforce car parking spaces specifically for a zone for a specific duration and issue PCN if the vehicle was to stay longer than expected.

Yes, You can choose the permit to be cross site, so when the user exists car park 1, a whitelist will be generated in both car park 1 and car park 2

No, Our system is designed to determine if the user has already paid for parking the same day, therefor will not charge the user multiple times during the same day, assuming that the user has entered/exit multiple times within the same time period.

Yes, absolutely! MyCarPass supports multiple tariff zones within a single car park. You can designate premium zones near entrances or elevators with higher rates, standard zones with mid-tier pricing, and economy zones further away with lower rates. The ANPR system tracks which zone each vehicle parks in and calculates the appropriate charge automatically.

Our ANPR cameras at each exit point are linked to the central system, so it doesn't matter which exit a vehicle uses. The system tracks entry time and calculates the correct charge regardless of exit point used. Payment can be made at any kiosk before leaving, or automatically charged to account balance or pre-paid permit.

When this feature launches, ANPR cameras will monitor EV charging bays specifically. The system will check if the vehicle is an EV (via DVLA database), track occupancy duration, and integrate with charging station APIs to verify active charging status. If a non-EV parks in the bay, a vehicle overstays the maximum time, or an EV is plugged in but not charging, the system automatically generates a PCN with photographic evidence.

Yes, you have complete flexibility to set time-based pricing. For example, you could charge £3/hour on weekday mornings (peak commuter time), £2/hour in the afternoon, and £1/hour after 6pm and on weekends. You can also set free parking periods (e.g., Sundays or after 8pm) or seasonal variations. The system automatically applies the correct rate based on when the vehicle entered and exited.

QR codes can be shared (that's the point!), but they're secure through time-based expiry and one-time registration limits. Once a guest scans the QR code and registers their vehicle, that specific registration is valid for the QR code's duration. You can configure QR codes to allow single-use (one vehicle only) or multi-use (multiple vehicles for businesses with many visitors). All QR code usage is logged with timestamps and IP addresses for audit purposes.

No, partner accounts are completely isolated. Each partner can only see and manage their own QR codes and registered vehicles. They cannot view other partners' data or access administrative functions. Only administrators have full visibility across all partners and can manage partner permissions, view consolidated reports, or revoke partner access if needed.

When the QR code validity expires, the vehicle registration is automatically removed from the whitelist. If the vehicle is still in the car park, it will be flagged as unauthorized and treated like any other violation. You can configure the system to send courtesy notifications before expiry, issue PCNs immediately upon expiry, or allow a grace period. The ANPR system will capture exit photos and can either block exit or issue a PCN depending on your enforcement policy.

Yes, you can set daily maximum charges to cap fees for long-stay parkers. For example, you might charge £2/hour but set a daily maximum of £10, so even if someone parks for 8 hours (normally £16), they only pay £10. You can set different daily maxes for weekdays vs weekends, or have no cap at all. The system automatically calculates whichever is lower - the hourly total or the daily maximum - and charges accordingly.

When a vehicle parks overnight or for multiple days, the system automatically splits the stay into daily segments. Each day is charged separately based on the actual hours parked that day. For example, if someone enters at 10pm on Wednesday and leaves at 8am on Thursday, they pay for 2 hours on Wednesday and 8 hours on Thursday — each at the appropriate tariff rate for that day. The customer receives an itemised invoice showing the breakdown for each day.

Yes, you can set completely different pricing for each day of the week. For example, you might charge £2/hour on weekdays but £3/hour on Saturdays and Sundays. If a customer parks from Friday evening to Sunday afternoon, the system automatically applies the correct tariff for each day — Friday's weekday rate, Saturday's weekend rate, and Sunday's weekend rate. Everything is calculated automatically and shown clearly on the invoice.

Yes, all invoices are fully itemised. For multi-day stays, each day appears as a separate line showing the date, number of hours parked, the tariff band applied (e.g., "Up to 12 hours"), and the cost for that day. This transparency helps customers understand exactly what they're paying for and reduces disputes. Single-day stays show the same level of detail for the hours parked.

Midnight Split divides charges at midnight each day. If someone enters at 4pm Wednesday and leaves at 8pm Thursday, they're charged for 8 hours on Wednesday (4pm-midnight) and 20 hours on Thursday (midnight-8pm). This is ideal when you have different rates for different days of the week.

Continuous Period calculates charges in rolling periods from the entry time. The same stay would be charged as one 24-hour period (Wed 4pm to Thu 4pm) plus a 4-hour period (Thu 4pm to 8pm). This is better for hotels and airports where you want to offer true "24-hour parking" from arrival.

Window Splitting allows you to define different time periods within a day, each with its own pricing. For example, you could have a free period from 5am-7am for early morning workers, standard rates from 7am-10pm, and reduced overnight rates from 10pm-5am.

When a customer's stay crosses from one time window to another, the system automatically calculates the correct charge for each portion. This is perfect for hospitals (different visiting hours rates), offices with shift workers, or any location where you want to incentivise parking at certain times.

Yes, using Window Splitting you can create free parking windows at any time of day. For example, offer free parking from 5am-7am for early shift workers, or free evening parking after 6pm to encourage restaurant visits. If a customer's stay spans both free and paid windows, they're only charged for the time spent in the paid window. The invoice clearly shows which portion was free and which was charged.

Yes, the modes can work together. For example, you could use Midnight Split for multi-day stays combined with Window Splitting for time-of-day pricing. This means a 3-day stay would be split at midnight each day, AND each day's charge would be further split if the customer's hours cross different time windows (like overnight rates vs daytime rates). The system handles all the calculations automatically and shows a clear breakdown on the invoice.

Emission-based pricing lets you adjust the parking price depending on how polluting a vehicle is. You set up simple bands — for example, £1 off for electric vehicles and £2 extra for vehicles over 170g/km of CO2. When a vehicle parks, MyCarPass checks its details and automatically adds the surcharge or takes off the discount, so cleaner vehicles pay less and higher-polluting vehicles pay more.

MyCarPass uses the vehicle's official records, including its registered CO2 emissions, engine size and fuel type from DVLA vehicle data. Drivers don't need to declare anything. If a vehicle has no CO2 figure on record — which can happen with some older vehicles — you can use engine size bands as a back-up. If no details are available at all, the standard parking price is charged.

You choose for each tariff. With once per stay, the emission charge or discount is applied a single time, however long the vehicle stays. With every part of the stay, it is applied to each part of a multi-day stay — for example each day, or each different rate period within a day. Free parking periods never receive an emission charge. For example, a large SUV staying from Monday evening to Wednesday morning with a £2.00 high-emission charge would pay £2.00 extra once per stay, or £6.00 extra across the three charged parts of the stay.

Yes. Emission bands are attached to individual tariffs, so you can use your standard bands on everyday tariffs and stricter bands on event-day or peak tariffs. Bands only need to be set up once and can be reused across as many tariffs as you like.

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